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Privacy Policy

Mindful Connections Counseling and Learning Center, PLLC (“Mindful Connections Counseling and Learning Center, PLLC “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard the information you provide to us in using our websites (the “Sites”), the services provided through our Sites, and the mobile applications we offer (collectively referred to as the “Services”).

From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.

This Privacy Policy covers the following topics:

1. Collecting and Using Information

Personally Identifiable Information We Collect Online

We collect Personally Identifiable Information from you through your use of the Site and Services. “Personally IdentifiableInformation” is individually identifiable information about an individual that we collect online and that we maintain in an accessible form. We collect the following types of Personally Identifiable Information:

Information You Provide

We may collect the following Personally IdentifiableInformation that you voluntarily provide to us:
– Filling in Forms on our Websites. If you request to receive information, subscribe to a mailing list, or register to volunteer, we will collect information such as your first and last name, email address, and telephone number.
– If you send us an email, we will collect your email address and any information that you provide in the email.
– Careers. If you apply for a job, we will collect information relating to your application, such as your first and last name, address, telephone number, email address, and resume.
– Contact Us. If you use one of our “Contact Us” features or subscribe or register for one of our products or services, we may collect your email address, first and last name, telephone number, address, and, if applicable, organization information.

Information as You Navigate Our Site

We automatically collect certain Personally Identifiable Information through your use of the Sites and Services, such as the following:

– Usage Information. We collect information automatically through your use of the Site and Services, such as which of the pages on the Site you access, the frequency of access, and what you click on while on the Site.
– Device Information. We collect information about the device you are using, such as hardware model, operating system, application version number, and browser.
– Mobile Device Information. In addition to the Device Information listed above, when you access our Site via a browser on your mobile device, we collect and aggregate information about whether you are accessing the Site via a mobile device or tablet, device type, and carrier.
– Location Information. We collect location information from Site visitors on a city-regional basis.

Third Party Information

In some cases, we may receive certain Personally Identifiable Information from you about a third party. For example, as part of our registration process, you may provide the name, email address, and personal phone number of a third party. If you submit any Personally Identifiable Information about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personally Identifiable Information in accordance with this Privacy Policy.

How We Use Your Personally Identifiable Information

We use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and Site, and to protect our legal rights. In addition, we may use the Personally Identifiable Information we collect to:

– Process your account registration;
– Review your job application;
– Email you our blog posts, newsletters, event notifications, education opportunities, and about our treatment services;
– Contact you regarding our products and services that we feel may be of interest to you;
– Communicate with you about our Site or Services or to inform you of any changes to our Site or Services;
– Provide support;
– Maintain and improve our Site, Services, and Marketing;
– Defend our legal rights and the rights of others;
– Efficiently maintain our business; and
– Comply with applicable law.

How We Share Your Personally Identifiable Information

We may share the information that we collect about you in the following ways:

– With service providers who perform data services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.). Any such service providers will be under an obligation to us to maintain the confidentiality of your Personally Identifiable Information;
– To service providers to prepare, deploy, and analyze advertising content;
– To the extent that we are required to do so by law;
– In connection with any legal proceedings or prospective legal proceedings;
– To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention;
– To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personal Information;
– To any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition, or in preparation for any of these events; and
– To any other person or entity where you consent to the disclosure.

2. Cookies and Other Tracking Technologies

How We Use Cookies

Like many other companies, we use cookies and other tracking technologies (such as pixels and web beacons) (collectively, “Cookies”). “Cookies” are small files of information that are stored by your web browser software on your computer hard drive, mobile, or other devices (e.g., smartphones or tablets).

We use cookies to:

– Estimate audience size and usage patterns;
– Understand and save your preferences for future visits, allowing us to customize the Site and Services to your individual needs;
– Advertise new content and services that relate to your interests;
– Keep track of advertisements and search engine results;
– Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
– Recognize when you return to the Site.

We set some cookies ourselves and others are set by other entities. We use cookies set by other entities to provide us with useful information to help us improve our Site and Services, to conduct advertising, and to analyze the effectiveness of advertising. For example, we use cookies from Google, Facebook and other similar companies.

Advertising Industry Resources

You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt-out of some of those Cookies by accessing the Network Advertising Initiative’s website or the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.

Please note that these opt-out mechanisms are specific to the device or browser on which they are exercised. Therefore, you will need to opt out on every browser and device that you use.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

3. Third Party Processors

We use a variety of third-party vendors, including but not limited to cloud data storage; payroll processors; accounting software; shipping fulfillment; payment processors; and marketing service providers. To ensure that your Personally Identifiable Information receives an adequate level of protection, we have put in place appropriate procedures with the service providers we share it with to ensure that it is treated consistent with applicable data security and privacy laws.

4. “Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

5. Choices About Your Personally Identifiable Information

Review and Request Changes to Your Personally Identifiable Information

You may use your account to access, correct, or view certain Personally Identifiable Information we have collected and which is associated with your account. To review or request changes to any of your Personally Identifiable Information, please contact us at

6. Security

We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee absolute security.

7. Third-Party Links

The Site and Services may contain links that will let you leave the Site and Services and access another website. Linked websites are not under our control. This Privacy Policy applies solely to Personally Identifiable Information that is acquired on this Site and Services. We accept no responsibility or liability for these other websites.

8. Children’s Privacy

The Site and Services are not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.

9. How to Contact Us

To contact us for questions or concerns about our privacy policies or practices please email

10. Release of Personal Information

How we will use and disclose your health information. (Some uses and disclosures will require specific authorization.):

Treatment: Your health information will be released for the purpose of treatment. Treatment team members include but are not limited to

Limited access to your health information may include but is not limited to business office receptionists and administrative/clinical assistants.

Family members participating in the Family Program will have limited knowledge regarding your health information, as revealed by you, the client, in the program groups.

Medical Emergencies: We may use or disclose your protected health information in a medical emergency to medical personnel only. Our staff will try to provide you a copy of this notice as soon as reasonably practicable after the resolution of the emergency.

Your health information will be released to referring professionals, therapists, medical providers, and extended care facilities for the purpose of continuity of care after discharge when you have given proper authorization.

Criminal Activity on Program Premises/Against Program Personnel: We may disclose your protected health information to law enforcement officials if you have committed a crime on program premises or against program personnel.

Internal Use:

Your electronic medical record will be kept secure for up to seven years post-discharge. Once your record has reached the seven-year limit, it is destroyed.

A financial file will be created upon admission. This file will contain all documents signed during the admissions process relating to payment for services, as well as the claim form that is processed after your discharge. Some of these documents will have limited personal health information, so they will be safeguarded and secured just like your medical record. These files are kept on site for seven years and then destroyed.

Public Health: As required by state law, public health agencies will be contacted, and your health information will be disclosed for the following reasons:

– Child abuse or neglect
– An attempted suicide or a self-injury
– Death of a client
– Prevent or control diseases, injury, or disability
– Adverse reactions to medications
– Adverse events or defects
– Exposure to a communicable disease or risk of spreading a disease or infection
– Avert a serious threat to the health or safety of a person or the public

Litigation: Your personal health information cannot be released to any entities involved in a litigation suit without authorization from you. If you are involved in litigation after you have been discharged your personal health information will be released corporate attorneys to oversee the litigation process. Otherwise, your personal health information may be released in accordance with applicable state or federal law. Subpoenas served upon Mindful Connections Counseling and Learning Center, PLLC will be followed according to federal and state law.

Client Rights: Written Authorizations: All other uses and disclosures (i.e., verbal, written, Internet, and fax) of personal health information will be made only with the written authorization made by you, the client. Mindful Connections Counseling and Learning Center, PLLC will only accept the original signed authorization (docusign is accepted as original signature); no photocopies will be accepted. Any information Mindful Connections Counseling and Learning Center, PLLC obtained from another healthcare facility will not be released.

Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. You must submit your request for confidential communication in writing. Your request must specify how and where we should contact you. We will try to accommodate all reasonable requests.

Other Uses of Medical Information: Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will only be made with your written permission and after you have had an opportunity to agree or object. You may revoke that permission in writing at any time.

Last Updated: July 10, 2023